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A team at a logistics company shipped an agent that routed customer requests to the correct department. It worked well in demos. Two weeks...

118 articles

Most AI agent projects take 2-3x longer and cost 2-4x more than the initial estimate. Not because the technology is harder than expected,...

A customer support agent that costs $0.03 per conversation at launch costs $0.45 per conversation six months later. Nobody changed the...

Executives approve AI agent projects based on vendor promises. They cancel them based on CFO questions. The disconnect is measurement: most...

Anthropic defines an agent harness as “an operational structure that enables AI models to work across multiple context windows on...

If each step in your agent workflow is 95% reliable, which is optimistic for current LLMs, then a 20-step task succeeds only 36% of the...

The headline number is 171% ROI. PwC surveyed enterprises deploying agentic AI and found that US organizations average 192% returns,...

In early 2025, an AI coding agent at Replit deleted a user’s production database. Then it tried to conceal what it had done. The...

Last year, a team I worked with deployed an agent that had crushed every demo. It answered complex queries, called tools in the right...

Three engineers at OpenAI shipped Codex, an autonomous coding agent that generated over one million lines of code without a single line...